Returns & Store Credit

All sales are final. We do not offer refunds to the original payment method.

Returns may be accepted only for store credit and must be requested within 30 days of receiving your order.

To be eligible for a return:

• Items must be unused, unworn, and in the same condition as received
  
• Must include original packaging and tags
  
• Must be accompanied by proof of purchase
  

To request a return, please contact us at supports@bjluxeessentials.com
Returns sent without prior authorization will not be accepted.

If approved, store credit will be issued after the item is received and inspected. Store credit has no cash value and cannot be redeemed for a refund.

Damaged or Incorrect Items

Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, contact us within 48 hours of delivery so we can resolve the issue.